Q.1  What currency are the prices on this site?
ANS:  All prices are in GBP.

Q.2  I just placed an order, when will it shipped?
ANS:  As soon as the order is confirmed, the postage will take place the same or next day depending on the confirmation time.

Q.3   I don't like my order, can it be returned? What if there is an issue?
ANS:   We offer a 100 % money back guarantee if the product is defective or damaged. We give you 28 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please ensure the product is not defective or worn multiple times.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Q.4      Can I cancel my order?
ANS:    You are able to cancel your order with no penalty! You must cancel your order before it ships. 

Q.6      How long does shipping take?
ANS:    Standard shipping 3 to 5 working days. Next day delivery is only guaranteed if ordered before 12 pm Monday to Friday  

Next Day delivery is charged at £4.00 

Q.7     I have a question that wasn't answered, can you please help?

ANS:   Absolutely!  Please send us an email to info@enhz.co.uk and we will be happy to assist you in any way we can as soon as possible.